InselAir Interline Partners
Optional service charges, baggage regulations and general conditions on flights operated by InselAir Interline Partners may differ from InselAir standard charges and regulations. For more information please visit the website of our Interline Partners.
Air Berlin: visit website
KLM/Air France: visit website
Winair: visit website
Hahn Air: visit website
Blue Panorama: visit website
Avianca: visit website
GOL: visit website
US Airways: visit website
Surinam Airways: visit website
Please visit fly-inselair.com/baggage for all InselAir baggage regulations.
Optional Services and charges
Last minute* upgrade to Comfort Class for Insel Starmiles members
|None members||$60 per person per each flight||*Only available at check-in. If seats are available|
|Base - Silver - Gold members||$60 per person per each flight||*Only available at check-in. If seats are available|
|Diamond members||$50 per person per each flight||*Only available at check-in. If seats are available|
Insel StarMiles Program Loyalty Program
|Buying, Sharing, Gifting, Reactivating Miles||Free of charge|
|Buy a ticket with Insel Starmiles||With miles you can buy tax-only tickets. Only taxes need to be paid.||The amount of taxes depends on route, date and time.|
Food and Beverages on-board
|Comfort Class||All on-board food and beverage services are FREE of charge (this also includes alcoholic beverages)|
|Economy Class||All on-board food and beverage services are FREE of charge|
Transportation of animals
For all animals the following applies
To find out which animals are allowed and/or prohibited, which documents are required and which rules apply to transporting your pet, we recommend consulting the embassies of the country of departure and the country of destination.
Inselair shall not be liable for any expenses arising from an animal that is denied carriage.
InselAir assumes no responsibility for the animals denied entry, quarantined, or euthanized due to denial of entry by government officials.
Notification of animal transport must be made and accept by Inselair Customer Service Department* at the time of reservation and final acceptance of the animal is the sole discretion of the check-in personnel , crew and ultimately the Captain of the aircraft whose judgment is final.
Entry of animals, including service animals into any country is full responsibility of the passenger.
Animals cannot be transported on the EMB-110 aircraft.
We advise you to book your flight and plan the transportation of animals ahead of time since space on aircraft is limited.
Transportation of animals in belly
All animals except for special service animals are required to be kept in a kennel, crate or similar container that provides for the animal well being and safety and security of the other passengers and ground personnel.
Allowed measurements kennels/crates
Small kennel/crate (IATA type 0): L 50,8 cm x W 30,5 cm x H 30,5 cm (only on Fokker 50 and MD aircraft)
Medium kennel/crate (IATA type 200): L 71,1 cm x W 52,1 cm x H 54,6 cm (only on Fokker 50 and MD aircraft)
Intermediate kennel/crate (IATA type 300): L 71,7 cm x W 53,3 cm x H 55,9 cm (only on Fokker 50 and MD aircraft)
Large kennel/crate (IATA type 400): L 91,4 cm x W 63,5 cm x H 68,6 cm (only on Fokker 50 and MD aircraft)
Extra large kennel/crate (IATA type 500): L 101,6 cm x W 71,1 cm x H 76,2 cm (only on MD aircraft)
Transportation of animals in cabin
Kennel/crate must be fit completely underneath the seat in front of the passenger’s assigned seat to the satisfaction of the cabin crew whose judgment is final.
Special service animals
Special service animals are accepted as long as all of the following conditions are met:
- Notification of the service animal must be made to Inselair at the time of reservation or 72 hours before schedule departure.
- The passenger provides, upon request a certified medical statement outlining the medical requirements for the service animal.
Pet in cabin, per leg, to/from Aruba, Bonaire, Curacao & St Maarten (max 6 kg, 50x30x20cm) ANG 40
Pet in cabin, per leg, to/from other InselAir destinations (max 6 kg, 50x30x20cm) USD 40
Pet in belly, per leg, to/from Aruba, Bonaire, Curacao & St Maarten (max 45kg, incl. kennel) ANG 75
Pet in belly, per leg, to/from other InselAir destinations (max 45kg, incl. kennel) USD 100
Traveling with children/Unaccompanied Minors/Young Passengers
Age of unaccompanied minors (UM)
Venezuela, Unaccompanied Minors (UM) age = 6 - 17 years.
All other stations, Unaccompanied Minors (UM) age = 6 - 11 years.
Young Passenger (YP) age = 12 -17 years (all stations)
For both Unaccompanied Minors and Young Passengers the authorization letter and UM form needs to be completely filled in and handed over at time of reservation (download form here). Authorization letter with photocopy of passport or ID of the parent/guardian must be handover at check-in counter together with the authorization letter and UM form duly completed to be presented to immigration.
A flat fee of USD 50 applies per UM, one way, for all non-transfer flights.
A flat fee of USD 75 applies per UM, one way, for all transfer flights.
InselAir only accepts UM transfering from an InselAir flight to another InselAir flight.
Please inform travel agent or Customer Service Department* at the time of reservation.
Unaccompanied Child under 8: Will not be able to receive child discount and will be charged 100% of the fare.
Unaccompanied Child between 8 – 11: Will be able to receive child discount and will be charged 67% of the fare.
Accompanied Child between 2-11: Will receive a child discount and will be charged 67% of the fare.
Infant under 2 years without a seat: Will receive infant discount and will be charged 10% of the fare.
Traveling with children under 2 years old
If you are traveling with a child under 2 years all, you are allowed to bring the following on top of your regular baggage, as carry-on:
- 1 diaper bag with maximum weight of 5 kg (11lbs). The diaper bag should be able to fit under the seat in front of you.
- 1 FAA approved car seat OR 1 FAA approved stroller removable seat;
- only possible in combination with booked window seat to place child seat on.
- not possible on front or back of emergency row, on emergency rows and aisle seats.
- please inform travel agent or call center upon making reservations.