Travel classes, fare rules & seating plans

Pay later option & fees
If you book your ticket online using the PAY LATER option, the following booking fee / sales tax will be applied at the ticket office depending on the route and where (location) the ticket is purchased. 

  Applicable fee Applicable Sales Tax
All tickets USD 10 to be paid at ticket office  
Ticket purchased in Trinidad & Tobago   12.5%

Available travel classes
InselAir offers two on-board classes and has special seats reserved for its loyal Insel StarMiles members. All InselAir services and onboard classes are exclusively available on flights operated by InselAir

Economy Class
Economy class service include the following:

Before departure
✓ Online Check-In [30 to 3 hours prior to flight departure]
✓ Drop-off your baggage at our Baggage Drop-off counter
✓ 1 x FREE baggage [up to 23 kilo] *
✓ Earn a minimum of 500 Insel StarMiles on each flight

Inflight
✓ Dedicated cabin crew
✓ Great legroom [32 inch]** 
✓ Free snack and beverages
✓ Inflight Magazine
✓ Local newspapers
✓ Chance to win back your ticket in Insel StarMiles [on flights longer than 45 minutes]

* Depends on route and aircraft
** Available legroom depends on tyoe of aircraft

Insel StarMiles seats
InselAir values its loyal customers and therefore offers the first two rows of Economy Class exclusively to Diamond and Gold Insel StarMiles members.

Before departure
✓ Priority Check-In
✓ Preferred Seating [first two rows of Economy Class]
✓ Priority Boarding

Inflight
✓ Dedicated cabin crew
✓ Great legroom [32 inch]** 
✓ Free snack and beverages
✓ Inflight Magazine
✓ Local newspapers
✓ Chance to win back your ticket in Insel StarMiles [on flights longer than 45 minutes]

Click here for more information on the Insel StarMiles program.

InselAir seating plans
For a detailed seatplan of our MD-80 aircraft (152 seats) click here
For a detailed seatplan of our Fokker 50 aircraft (50 seats) click here

 

Fare classes and rules

International 

  Promo Economy Flexible Comfort
Fare basis I/V/K W/M/L/T/H Y Z
Ticket Validity Valid for ticket dates only One Year One Year One year
Roundtrip Fare Only Yes No No No

Advance Res / Ticketing

WITHIN 24 HOURS after reservation is made

WITHIN 24 HOURS after reservation is made (W fare) WITHIN  7 DAYS after reservation is made (M / L / T / H fare)

WITHIN 7 DAYS AFTER RESERVATION

WITHIN 7 DAYS AFTER RESERVATION

Minimum Stay

NO, except for VPROM 3 days minimum stay

NO, except for W class 2 days minimum stay

No No
Blackout Dates Yes No No No
Travel Restirictions Yes No No No
Sales Restrictions Yes No No No
Date / Time / Route changes

NOT PERMITTED

$75 plus difference in fare if applicable (W / M / L fare)       $50 plus difference in fare if applicable (T / H fare) 

$25 plus difference in fare if applicable

Free
Name Changes

NOT PERMITTED

NOT PERMITTED

NOT PERMITTED

NOT PERMITTED

Name Correction Charge $25 Charge $25 Charge $25 Charge $25
Refund

NON-REFUNDABLE

NON-REFUNDABLE

REFUNDABLE - CHARGE  $50

REFUNDABLE - CHARGE  $50

No-Show

TICKET FORFEITED

TICKET FORFEITED

TICKET FORFEITED

TICKET FORFEITED

Infant

CHARGE 10% OF BASE FARE

CHARGE 10% OF BASE FARE

CHARGE 10% OF BASE FARE

CHARGE 10% OF BASE FARE

Child Discount

NO DISCOUNT

33% DISCOUNT

33% DISCOUNT

33% DISCOUNT

Student Discount

NO DISCOUNT

10% DISCOUNT

10% DISCOUNT

10% DISCOUNT

Senior Discount

NO DISCOUNT

10% DISCOUNT

10% DISCOUNT

10% DISCOUNT

Seat Assignment No Yes Yes Yes