Are you in the possession of an InselAir ticket to one of the following destinations?
- Las Piedras
- Port of Spain
- Santo Domingo
Are you already traveling?
Passengers who have already started their journey will be protected on another airline and will be informed by our Customer Relations Department.
Purchased your ticket via an InselAir ticket office or via fly-inselair.com?
These affected passengers will be granted a refund and will be contacted by our Customer Relations Department.
Purchased your ticket via a Travel Agent?
We strongly advised those passengers to contact their travel agent to have the refund processed.
The InselAir Customer Relations Team will use the contact details that passengers have provided upon their reservation/booking. In case passengers did not provide personal contact details upon their reservation/booking, we advise those to contact InselAir via +297 582 1200, +599 9 737 0444 or +1 855 493 6004 (Mon - Fri 7AM - 8PM & Sat - Sun 8AM - 8PM, UTC/GMT-4 local time) or email us via firstname.lastname@example.org. Always have your 5 digit code (PNR) or 13 digit ticket number at hand.
- Contact Center Aruba: (Mon - Fri 7AM - 8PM/Sat - Sun 8AM - 8PM ) +297 582 1200
- Contact Center Curaçao: (Mon - Fri 7AM - 8PM/Sat - Sun 8AM - 8PM ) +599 9 737 0444
- Contact Center USA: (Mon - Fri 7AM - 8PM/Sat - Sun 8AM - 8PM ) +1 855 493 6004
- Contact Center Venezuela: (Mon - Fri 7AM - 8PM/Sat - Sun 8AM - 8PM ) +58 212 720 4787
All times are UTC/GMT-4 local time.
In case of a schedule change: contact us via email: email@example.com