Traveling with animals

Transportation of animals

Traveling with pets to a US destination?

As of now traveling with pets is possible to and from our US destination(s).

Traveling with pets to St. Maarten?

  • Please review additional information here.
  • For more information please contact.
  • The Ministery of Tourism, Economic Affairs, Traffic and Telecommunication.
  • Tamarinde Steeg#16C, Philipsburg, Sint Maarten. +54 24511/19

For all animals the following applies

To find out which animals are allowed and/or prohibited, which documents are required and which rules apply to transporting your pet, we recommend consulting the embassies of the country of departure and the country of destination. Respectively, Inselair shall not be liable for any expenses arising from an animal that is denied carriage. InselAir assumes no responsibility for animals denied entry, quarantined, or euthanized due to denial of entry by government officials. Notification of animal transport must be made and accepted by InselAir's Customer Service Department* at the time of reservation. Final acceptance of the animal is to the sole discretion of the check-in personnel, crew and ultimately the Captain of the aircraft whose judgment is final. Entry of animals, including service animals into any country is the full responsibility of the passenger. Animals cannot be transported on the EMB-110 aircraft. We advise you to book your flight and plan the transportation of animals ahead of time since space on aircraft is limited. It is not allowed to import pets from South America in to Aruba, Bonaire, Sint Maarten and Curacao. Insel Air is not liable for any extra cost arising from pet being denied entry.

Transportation of animals in belly

All animals except for special service animals are required to be kept in a approved kennel that provides for the animal's well being and safety and security of the other passengers and ground personnel.

Allowed measurements kennels/crates

  • Small (A) kennel/crate (IATA type 0 ): L 50.8 cm x W 30.5 cm x H 30.5 cm (only on Fokker 50, Fokker 70 and MD aircraft)
  • Medium (B) kennel/crate (IATA type 200): L 71.1 cm x W 52.1 cm x H 54.6 cm (only on Fokker 50, Fokker 70  and MD aircraft)
  • Intermediate (C) kennel/crate (IATA type 300): L 71.7 cm x W 53.3 cm x H 55.9 cm (only on Fokker 50, Fokker 70 and MD aircraft)
  • Large (D) kennel/crate (IATA type 400): L 91.4 cm x W 63.5 cm x H 68.6 cm (only on Fokker 70 and MD aircraft)
  • Extra-large (E) kennel/crate (IATA type 500): L 101.6 cm x W 71.1 cm x H 76.2 cm (only on MD aircraft)

Transportation of animals in cabin

Kennel/crate must fit completely underneath the seat in front of the passenger’s assigned seat to the satisfaction of the cabin crew whose judgment is final.

Special service animals

Special service animals are accepted as long as all of the following conditions are met:

  • Notification of the service animal must be made to InselAir at the time of reservation or 72 hours before scheduled departure.
  • The passenger provides, upon request, a certified medical statement outlining the medical requirements for the service animal.

Fees

  • Pet in cabin, per leg, to/from Aruba, Bonaire, Curaçao & St. Martin (max 6 kg, 50x30x20cm) ANG 40
  • Pet in cabin, per leg, to/from other InselAir destinations (max 6 kg, 50x30x20cm) USD 40
  • Pet in belly, per leg, to/from Aruba, Bonaire, Curaçao & St. Martin (max 45kg, incl. kennel) ANG 75
  • Pet in belly, per leg, to/from other InselAir destinations (max 45kg, incl. kennel) USD 100

InselAir Interline Partners

Optional service charges, baggage regulations and general conditions on flights operated by InselAir Interline Partners may differ from InselAir standard charges and regulations. For more information please visit the website of our Interline Partners.