Travel information

Important messages

For Venezuelan travelers:

Are you in the possession of an InselAir (7i/8i) ticket issued on/after 03 February 2016 and for travel on/after 03 February 2016? Please note that all passengers departing from Venezuela will have to pay the (1) Venezuela Airport Departure Tax, (2) Airport Exit Tax and (3) Luxury Tax at the check-in at the airport (InselAir no longer collects these taxes). 

Please note that for credit cards issued by Venezuelan institutions, the Cadivi restrictions/conditions apply. It is not allowed to purchase airline tickets online with these credit cards. In case of breach of these restrictions/conditions we will proceed in cancelling the tickets immediately.

Check-in in Venezuela: check-in counter in Venezuela closes 2 hours prior to the flight's scheduled departure time.

For all travelers:

Please note that for verification purposes you may be requested to present the credit card used in this transaction to our check-in staff upon check-in.


 When a passenger is pregnant for 6 months or more, she is required to hand over a medical certificate from the doctor. At 8 months of pregnancy the passenger will be denied boarding.